1. Overview

At Pulse Craft Ventures, we aim to deliver quality services and products. This policy outlines conditions for returns and exchanges.

2. Eligibility

• Request must be made within 7 days
• Item/service must be unused or unconsumed
• Proof of purchase required

3. Non-Returnable Items

• Digital services once delivered
• Customized or personalized work
• Completed marketing campaigns

4. Exchange Policy

Exchanges are allowed only for service errors or delivery issues. Replacement or correction will be provided where applicable.

5. Refund Policy

• No refund after service execution begins
• Partial refunds may apply before execution
• Approved refunds processed within 5–10 business days

6. Cancellation Policy

Orders/services can be canceled before work begins. Once execution starts, cancellations may not be accepted.

7. Return Process

• Email request with order details
• Wait for approval
• Follow provided instructions

8. Late or Missing Refunds

If you haven’t received your refund, check your bank first. Then contact us for further assistance.